Refund Policy
Thank you for choosing 1000Arabic for your Arabic fluency journey. We are committed to providing you with high-quality digital products and ensuring your satisfaction. Please take a moment to review our refund policy below.
1. No Refunds for Digital Products
Due to the nature of digital products, specifically eBooks, once the eBook has been purchased and downloaded, we regret to inform you that we cannot offer any refunds or exchanges. All sales of digital products are final.
2. Customer Responsibility
It is the customer's responsibility to ensure that they have made the correct purchase and that the eBook is compatible with their reading device or software before completing the transaction. We provide detailed descriptions and compatibility information on our product pages to assist you in making an informed decision.
3. Damaged or Defective eBooks
In the rare event that you encounter a technical issue with the eBook that prevents you from accessing or using it, please contact our customer support team at info@1000arabic.com within 7 days of purchase. We will do our best to resolve the issue promptly and provide you with a functional copy of the eBook.
4. Unauthorized Distribution
Purchased eBooks are for personal use only and are protected by copyright law. Any unauthorized distribution, reproduction, or sharing of our eBooks is strictly prohibited and may result in legal action.
5. Contact Us
If you have any questions or concerns about our refund policy or need assistance with a technical issue related to your eBook purchase, please don't hesitate to contact our customer support team at info@1000arabic.com We are here to help and ensure your satisfaction.
Please note that by completing a purchase on our website, you acknowledge and agree to abide by this refund policy.
This refund policy is effective as of 7th October 2023 and is subject to change without prior notice. Please review this policy periodically for any updates or changes.
Thank you for choosing 1000Arabic. We appreciate your business and look forward to serving you with exceptional digital products and services.